Support Made Simple

Elevate customer support with
EcoDesk

Simplify conversations, automate tasks, and keep customers happy—all in one place.

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Why choose EcoDesk?

Designed to streamline your customer support workflow.

Live Chat Support

Engage with your customers in real-time using an intuitive and responsive chat system, ensuring instant support and faster resolutions.

Advanced Ticketing System

Easily manage customer inquiries with an organized ticketing system that tracks, prioritizes, and assigns support requests efficiently.

Seamless Integrations

Connect with popular tools like Slack, WhatsApp, Messenger, and more to unify all your customer conversations in one place.

Custom Branding

Make EcoDesk truly yours by customizing chat widgets, themes, and branding elements to match your company’s identity.

AI-Powered Chatbot

Automate responses, qualify leads, and assist customers 24/7 with a smart chatbot that improves efficiency and reduces workload.

Analytics & Reports

Gain insights with real-time analytics on customer interactions, response times, and agent performance to optimize support strategies.

Use Cases

How businesses improve customer support with EcoDesk.

Built for every business:
From startups to enterprises

E-commerce: Faster customer responses

Provide instant answers to customer inquiries with live chat. Reduce cart abandonment by offering real-time support and guiding buyers through checkout.

SaaS: Efficient support at scale

Manage technical support tickets with ease. Automate common responses and keep conversations organized, ensuring users get the help they need—fast.

Enterprises: Smarter workflows

Streamline internal and external support with AI-driven ticketing, integrations with Slack and email, and detailed analytics to improve response times.

Smart support:
Faster, easier, and more efficient

Deliver seamless customer support

Ensure smooth and intuitive communication between your team and customers. With real-time chat, automated responses, and a structured ticketing system, every interaction feels effortless.

Optimize your workflow

Automate repetitive tasks, prioritize tickets efficiently, and track support performance. Keep your team focused on high-value conversations while improving response times.

Integrate with your favorite tools

Connect EcoDesk with Slack, WhatsApp, and email for a unified support experience. No need to switch between platforms—manage everything from one place.

Every conversation matters:
Engage, support, and build loyalty

Build trust with every interaction

Turn conversations into long-term relationships. With EcoDesk, provide fast, reliable support that makes customers feel valued—whether through live chat, email, or automated responses.

A unified inbox for all channels

No more switching between tools. Manage customer messages from live chat, email, and social platforms in one seamless dashboard.

Your brand, your experience

Customize chat widgets, ticketing workflows, and branding to match your company’s style—giving customers a consistent, professional support experience.

Helping small businesses:
Support customers, build loyalty

Support that grows with your business

Whether you're a local shop or an online store, providing great customer support is key to building trust. EcoDesk helps you manage inquiries, resolve issues, and engage with customers—all in one place.

Turn inquiries into loyal customers

Live chat, ticketing, and automation work together to keep your support seamless. Respond quickly, personalize interactions, and create a customer experience that keeps people coming back.

Stay ahead with smart automation

Automate common questions and free up time for high-value conversations. AI-powered chatbots help answer inquiries 24/7, so you never miss an opportunity to assist a customer.

Flexible pricing plans

Get started with a free trial on any plan.

Starter

Basic live chat and inbox to get you started.

$ 19
/ month
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Most Popular

Lite

Essential chat functionality for your business.

$ 49
/ month
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Team

Supercharge your support, sales, and marketing.

$ 149
/ month
Start Free Trial

Frequently Asked Questions

Is there a free trial?

Yes! Every plan starts with a free trial, so you can explore all the features before committing. No credit card required.

How does EcoDesk help my business?

EcoDesk streamlines customer support with live chat, ticketing, and automation. Engage with customers, resolve issues faster, and improve retention—all in one platform.

Can I integrate EcoDesk with other tools?

Yes! EcoDesk integrates with Slack, WhatsApp, email, and more. Webhooks and APIs are available for custom integrations.

Do I need a developer to set it up?

Not at all! EcoDesk is designed to be easy to set up, even for non-technical users. However, advanced customization options are available for developers.

What happens if I exceed my plan limits?

If you exceed your messages or seats, you can upgrade at any time. Our team will notify you if you’re close to your limit.

Is my data secure?

Absolutely. We use enterprise-grade encryption and follow industry security best practices to protect your data.

Reach out to us

Have questions? Feel free to contact us using the form below. We're here to help!

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